Any links in your Social Commerce menu that are not set to a page, post or category on the domain configured in your app, you must set the link target to go to a new tab or the link will be disabled by facebook.

The Solution

See Also Social Commerce: Widget button opens main site or is not clickable

  1. Make sure you are on the latest version of Social Commerce
  2. Go to Social Commerce in your WordPress admin menu and ensure no SSL errors appear in Step 2.
  3. Ensure the problem link is not trying to open a page that uses a special template that is part of your main site theme. Facebook can only display default pages in your Social Commerce page tab.