When you attempt to preview your Facebook tab in Chrome specifically, it is blank white or shows a secure content error. This issue was caused by a WooCommerce issue that was fixed in 2.0.20. Please ensure your version is updated.

The following assumes you have a functional SSL certificate and your shop is working as expected in another browser such as Firefox or Safari.  If your Facebook tab is white in all browsers, see Social Commerce: Facebook App tab is blank white


The Solution


  1. Make sure you are on the latest version of Social Commerce.
    • To update, download the latest version from the website under  DashboardMy Plugins in the main menu, and reinstall it.
  2. Go to Social Commerce in your WordPress admin menu and ensure no SSL errors appear in Step 2 and re-add your page tab.
  3. Make sure WooCommerce is updated
  4. Verify your WooCommerce Settings