Introduction

After setting up your app and publishing your tab, it just displays a blank white page

The Solution

 

  1. Make sure you are on the latest version of Social Commerce.
    • To update, download the latest version from the oboxthemes.com website under  Dashboard → My Plugins in the main menu, and reinstall it.
  2. Go to Social Commerce in your WordPress admin menu and ensure no SSL errors appear in Step 2 and re-add your page tab.
  3. Make sure WooCommerce is updated
  4. Verify your WooCommerce Settings
  5. If issues persist, troubleshoot your theme and plugins

 

This issue is common with the U-Design Theme and their WooCommerce Integration plugin, and may occur in other themes that attempt to enable WooCommerce support with a plugin instead of a child theme. If you deactivate the plugin, your shop will appear normally. If you switch to a different theme, it will begin to work properly.

Please contact the theme author to request they look into resolving the conflict or change how they are attempting to integrate WooCommerce.