What does Retired mean?
Retired themes are themes we no longer sell or actively develop. This is usually due to the theme becoming obsolete code-wise, encountering more compatibility issues with WordPress or other plugins than we can efficiently solve due to the theme’s age, or themes that are more than 5 years old.
Why won’t you fix or update my retired theme?
We are aware of some issues in retired themes that have not been fixed, or incompatibilities with newer versions of WordPress. These themes no longer receive hotfixes and updates if they are retired, which means we stop development and refactoring of the code as it is no longer cost effective. We will, however, attempt to provide you with workarounds or general support via our support forums. If the theme is determined to be obsolete, beyond help or incompatible with current browsers or WordPress versions, you will be advised to look into a replacement theme.
Help, I bought a theme that was retired shortly afterwards!
If it has been less than 30 days, please let us know so we can exchange it for a better investment. Retired themes will otherwise always be supported to the best of our abilities for up to one year from your original purchase date.
How long will you support a new theme?
All active themes in our catalog receive constant development and updates. They too will reach an end-of-life at some point due to coding restrictions, changes in WordPress environment or stale design, but we usually forsee a good 3-5 year use of themes before they completely fall off usability. Support for the theme is provided for up to one year from your original purchase date and can be renewed as long as the theme is still active and not retired.