Not Getting a Support Response?

We are currently investigating a problem with our database that is preventing some support requests from being visible/respondable. If you post a request and do not hear back from us within 24 hours (M-F) we are not ignoring you!! Please post again or send us an email to let us know you’re having issues with the form so we can help you ASAP. We apologize deeply for any inconvenience, as our commitment to great support is a top priority. You may also check our extensive library of tips, guides and videos to see if your answer is right here!